MEET OUR LEADERSHIP
initiatives across multiple industries and regions, including the UK and Middle East.
Executive Leadership
Richard Jacobs
Co-founder & Chief Executive Officer
Richard has 15-years of experience leading large scale business transformation programmes.
He is an experienced Programme Manager who excels in turning a business vision into a plan and then delivering on the business vision. He has worked across the Financial Services, Retail and Automotive sectors.
Carol Jacobs
Co-founder & Chief Executive Officer
Carol has over 13-years of top tier consulting experience across multiple industries including retail, financial services, oil & gas and hospitality in UK and Middle East.
Carol has extensive experience in large-scale Change & Transformation Programs, leading work across all Change Management Areas including Strategy, Readiness, Delivery, and Adoption.
Consulting Leadership
Kam Ghaghda
Managing Director
Kam has 18-years of experience in delivering large scale change programmes in FTSE 100 companies across Financial Services, Automotive, Oil & Gas sectors.
Kam has helped to shape Change Functions and led key transformational programmes. In the chaos, Kam like to bring calm & get things done.
Nazam Majid
Managing Director
Nazam has over 19-years of experience specializing in IT Program Management and Solution Architecture. He has a proven implementation record of complex programs with clients of varying maturity. Nazam excels at building long lasting trust-based relationships, attention to detail and ability to analyze and resolve complex problems and requirements.
Andy Boyes
Managing Director
Andy has over 34-years’ experience in senior consulting and line organisation roles across Financial Services, Energy, and Retail sectors. He specialises in the leadership of strategic business and digital transformation. Andy has specific expertise in business aligned technology strategy and operating models, large scale programme oversight, and assurance of critical transformations.
Charles David Churchill
Financial Services Practice Head
Charles has over 17-years of leadership and financial services consulting experience, predominately in Banking & Global Markets.
He specialises in strategic change and transformation. He has deep expertise in regulatory change management, including IBOR Transition, Brexit, MiFID II, and Open Banking.
He has worked with Deutsche Bank, UBS/CS, Morgan Stanley, HSBC and State Street.
Edward James
Public Sector Practice Head
Ed has 15 years of experience across the public and third sectors – working with schools, universities, charities, and the government – and in private sector financial services. Ed has delivered numerous projects to improve the quality of teacher training, working with universities and schools. He has worked for government on complex policy issues including being part of the fastest ever set up of a public body, Oak National Academy – the Department for Education’s ed tech champion. Ed has also led process improvement, digital transformation and regulatory compliance projects in the private sector.
Senior Advisors
Mark Thundercliffe
Senior Advisor
Mark has over 37 years in industry in Banking.
He was the Chief Risk Officer, HSBC Wealth & Personal Banking – UK, Europe, Middle East & Africa and Group Chief Risk Officer for Virgin Money.
His key projects include Senior Advisory roles with Virgin
Money and Bank South Pacific.
Bill Farrant
Senior Advisor
Bill has over 30 years of experience in Financial Services.
He has worked across a variety of front office roles in the UK, Asia and North America. Selected front office experience includes Head of UK Corporate Sales for Santander, Head of Abbey National’s trading business in Asia, Head of Capital Markets for Rabobank, before taking over as Head of Regulatory Programmes for Santander Global Corporate Banking.
Mohammed Al Fayed
Senior Advisor
Mohamed is a tech disruptor, global entrepreneur, digital advisor, visionary, and mentor.
Leveraging over 20 years of experience, Moe pioneered omnichannel solutions and successfully introduced the region’s first two-hour e-commerce delivery promise. He also launched and managed the region’s largest luxury online marketplace Ounass.
Jeff Simmons
Senior Advisor
Jeff is an accomplished leader with a history of success in driving strategic risk management, regulatory compliance, and governance initiatives, whilst developing and managing risk functions across the financial services sector.
Over his 30 years of experience, Jeff’s has an extensive track record of creating and executing robust financial strategies in fulfilment with corporate objectives, driving enhanced process improvements. He is also well-versed in designing and implementing comprehensive risk frameworks, policies, and controls to safeguard organisational assets and reputation.
Viral Patel
Senior Advisor
Viral is a strategic, proactive, and driven professional with extensive COO experience and a proven track record of successfully delivering on strategic programmes, running key initiatives with high levels of complexity, and managing senior teams across multiple locations to drive operational excellence and efficiencies.
Over his 28 years of experience, he has developed an extensive range of expertise in process re-engineering, business strategy, regulatory and audit compliance, strategic planning, executive advisory, operational efficiency, conduct risk, and employee engagement and retention.